The Director of Regulation is Heather Wing OBE. Heather is responsible for registration and conduct procedures. She is also responsible for social work education and training within the organisation. Heather, who has worked for 40 years within the social care sector (20 of which have been in regulation), joined us from the Commission for Social Care Inspection, where she was Head of Business Continuity and Performance. Before that, Heather worked as National Director of Adult Services for the National Care Standards Commission and Head of Inspection and Registration at Surrey County Council. Heather is a qualified social worker and is registered with the GSCC. She also has a further education teaching certificate as well as various management qualifications including an MBA. Her services to the sector were recognised when she was awarded an OBE in the Millennium Honours list.