Conduct
Information about Conduct
What is conduct?
The General Social Care Council (GSCC) regulates the social care workforce in England. We are responsible for ensuring only those workers who are trained, fit and committed to high standards work in social care.
The protection of people who use social care services and the public is paramount to the GSCC as a regulator. We expect the highest standards of conduct and care from registered social care workers, in accordance with the codes of practice which they sign up to when they register.
The Conduct Group has a duty to look into information received about social workers who may have breached the Codes of Practice. If misconduct is found that is judged serious enough to question the registrant’s suitability to remain on the register, we can remove or suspend them from the register or place an admonishment on their registration.
Taking action when a registered social care worker breaches the codes of practice will mean better services for those using social care, and a better reputation for the sector.
The information on this site relates to policies and processes under the General Social Care Council (Conduct) Rules 2008 which came into effect on 4 March 2008. Information received before this date may be being investigated under the Conduct Rules (General Social Care Council (Conduct) Rules 2003). To find out which rules a particular case is being investigated under please contact the Conduct Group or if you have a named point of contact please speak to them direct.
This section provides a basic overview of the conduct process from receiving initial information about a registrant through to the conduct hearing.
How to make a complaint
This section provides quick access to a basic overview on when and how to make a complaint about a registered social worker. The information in this section is for:
Access this section to find the contact telephone number and addresses for the Conduct Group.
This section provides access to publications produced by the Conduct Group and other documents used during the conduct process.
This section gives information on all the upcoming and concluded conduct hearings. You can find detailed information relating to each case.
These documents are in PDF format. You will need Adobe Reader to view them. If you do not have it you can download it by clicking on the image below.
