The GSCC has offices in London and in Rugby. For the address, maps and directions to the London and Rugby offices use the links on the right hand side of this page.
This section includes contact details for GSCC teams and departments.
General Social Care Council Helpline
If you have a query about the GSCC, about your registration or need advice on completing your application form, our Helpline staff will be happy to assist you. Our Helpline staff are available between 9am and 5pm, Monday to Friday and can be contacted by telephone or email using the contact details below.
Tel: 0845 070 0630 or if calling from outside the UK please call +44 (0)1788 532402
Email: registration@gscc.org.uk
(If contacting us about your registration please quote your date of birth and address to help us identify you).
Verification of UK Qualifications
With effect from 1 May 2009 the GSCC no longer issues replacement or verification certificates for any award.
If you have any queries regarding our new qualification verification service please contact:
E-mail: qualverification@gscc.org.uk
Tel: 01788 532400
To apply for a letter of verification for UK qualifications please complete the form below and submit to qualverification@gscc.org.uk
Please note the verification process will typically take up to 20 working days.
Letter of Verification Application Form - Word doc (84KB)
Codes of Practice
If you require copies of the Codes of Practice you can download them from our website. For information on the codes of practice or to request copies by post, visit our codes of practice section of the site. If you still can not find the information you need, please contact our Helpline either by telephone or email using the contact details below. Our Helpline is open between 9am and 5pm, Monday to Friday .
Tel: 0845 070 0630 or if calling from outside the UK please call +44 (0)1788 532402
Email: registration@gscc.org.uk
Conduct and complaints about a social worker
If you have a concern or you want to make a complaint about the conduct of a Registered Social Worker write to ‘The GSCC Conduct Referrals Team’ at our Rugby address. If you can’t make your complaints in writing, you can call us.
Tel: 01788 532405
Email: conduct@gscc.org.uk
Social work education and student records
You can find out more about how the GSCC regulates social work education and supports social work training and learning here. This is also the contact point for student records and to request copies of lost certificates. If you want to contact the Social Work Education Team, you can:
Tel: 01788 532400
Fax: 01788 532444
Email: sweggeneralenquiries@gscc.org.uk
Web:
Media
If you have a media enquiry please call the GSCC Media Relations Office.
Tel: 020 7397 5832.
Email: media@gscc.org.uk
Web: Media releases
Complaints about the GSCC
We try to give the best possible service in all areas of our work, but we accept that, sometimes, something may go wrong. When this happens, we would like to know, so we can put things right.
To find out how to complain, visit the Complaints page
Comments, Compliments
We are keen to know what you think about the GSCC, our services and how we deliver them. If you have a comment or compliment , please use this form
Freedom of Information and data protection
Requests for information under the Freedom of Information Act 2000 should be addressed 'Freedom of Information, Secretariat' at our London address or emailed to secretariat@gscc.org.uk
Website
If you are having difficulty using this website, or have a suggestion about how it could be improved, please let us know. You can email the web team at website@gscc.org.uk
Jobs at the GSCC
We advertise all vacancies on this website. Find out about working for GSCC or call us on 020 7649 6053
Other information?
If your enquiry does not relate to any of the above please contact our Helpline for assistance.
Tel: 0845 070 0630 or if calling from outside the UK please call +44 (0)1788 532402
Email: info@gscc.org.uk