General Social Care Council
Protecting the public by requiring high standards of professional education, conduct and practice of all social workers
Contact directory
The GSCC has offices in London and in Rugby.
This section includes contact details for GSCC teams and departments.
GSCC helpline
If you have a query about the GSCC, about your registration or need advice on completing your application form, our helpline staff will be happy to assist you. Our helpline staff are available between 9am and 5pm, Monday to Friday and can be contacted by telephone or email using the contact details below.
Tel: 0845 070 0630 or if calling from outside the UK please call +44 (0)1788 532402
Email: customer.service@gscc.org.uk
(If contacting us about your registration please quote your date of birth and address to help us identify you).
Verification of UK Qualifications
The GSCC no longer issues replacement or verification certificates for any award, we can however issue a letter of verification. For full details visit our verification of qualifications page.
Codes of Practice
If you require copies of the Codes of Practice you can visit our codes of practice section of the site.
Conduct and complaints about a social worker
If you have a concern or you want to make a complaint about the conduct of a Registered Social Worker, visit the Conduct section of our site for further information.
Email: cias@gscc.org.uk
Tel: 01788 532 405
Media
If you have a media enquiry please contact the Media Relations team.
Tel: 020 7397 5802 / 5863
Email: media@gscc.org.uk
Web: Press releases
Customer complaints about the GSCC
We try to give the best possible service in all areas of our work, but we accept that, sometimes, something may go wrong. When this happens, we would like to know, so we can put things right.
To find out how to complain, visit the complaints page.
Comments, compliments
We are keen to know what you think about the GSCC, our services and how we deliver them. If you have a comment or compliment, please email us.
Freedom of Information and data protection
Requests for information under the Freedom of Information Act 2000 should be addressed 'Freedom of Information' at our London address or emailed to foi@gscc.org.uk.
Website
If you are having difficulty using this website, or any feedback about it, please let us know. You can email the web team at website@gscc.org.uk.
Jobs at the GSCC
We advertise all vacancies on this website. Find out about working for GSCC.
Give us feedback
We want to know what you think!
Rate and comment on articles or get in contact with us so we can improve our service for you
